zoro77 Privacy Policy

1. Introduction

Zoro77 understands that your trust is our most valuable asset. When you register an account, make a transaction, or simply browse our platform, you are entrusting us with some of your personal information. We take this responsibility very seriously.

This Privacy Policy clearly explains how Zoro77 collect, process, store, and protect your personal data. This document also explains your rights as a data owner and how you can exercise those rights at any time.

This policy applies to all users of the zoro77 platform, including website visitors, registered members, promotion participants, and anyone who interacts with our services in any way.

2. Information We Collect

Zoro77 only collects information that is strictly necessary to provide a safe, seamless, and quality service. Below are the categories of data we collect:

2.1 Account Registration Information

When you register a zoro77 account, we require the following basic information:

• Full name as shown on official identification document
• Date of birth for age verification
• An active email address owned by you
• Valid mobile phone number
• The password you create (stored in encrypted form)

2.2 Identity Verification Information (KYC)

To meet compliance requirements and prevent fraud, we may request the following documents for identity verification purposes:

• Copy of national identity card (MyKad) or valid passport
• Proof of current address (utility bill, bank statement)
• Source of funds documentation in specific cases

2.3 Financial Transaction Data

Every time you make a deposit or withdrawal, we record transaction details including the amount, time, payment method, and reference number. This data is stored for financial record-keeping, fraud prevention, and legal compliance purposes.

2.4 Platform Usage Data

We also collect technical information about how you use our platform, including:

• IP address and general location information
• Type of device and web browser used
• Pages visited and session duration
• Gaming history and wagering activity

3. How We Use Your Data

Every piece of information we collect is used for a clear and legitimate purpose. We do not use your data beyond what is necessary to deliver our services properly. Below are the primary purposes for which your personal data is used:

4. Sharing Data with Third Parties

Zoro77 does not sell members' personal information to any external party. However, in certain situations we may need to share data with specific parties to keep the platform running properly and to comply with the law:

4.1 Payment Service Providers

To process your deposits and withdrawals, we work with trusted payment service providers. Only the minimum transaction information required to process the payment is shared.

4.2 Game Providers

The zoro77 platform offers games from a wide range of leading software providers. Certain game session data is shared with these providers for technical purposes and fair game auditing.

4.3 Regulatory Authorities

Zoro77 complies with all applicable legal and regulatory requirements. We will disclose the necessary information to competent authorities when required by law, such as in financial crime investigations or anti-money laundering efforts.

4.4 Technology and Security Providers

We use trusted third-party services to monitor platform security, analyse performance, and detect fraudulent activity. All such providers are bound by strict data protection agreements with zoro77.

5. Use of Cookies & Tracking Technologies

The zoro77 platform uses cookies and similar tracking technologies to enhance your browsing experience and enable certain functions to operate smoothly.

5.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. Cannot be disabled.
• Performance Cookies: Helps us understand how users interact with the platform for continuous improvement purposes.
• Functional Cookies: Stores your preferences such as language and display settings for a more personalised experience.
• Analytics Cookies: Used to analyse website traffic and usage patterns on an aggregated and anonymous basis.

5.2 Cookie Controls

You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect specific features of the zoro77 platform. For guidance on managing cookies in your browser, refer to the official documentation for your browser.

6. Data Security Measures

Protecting your data is not merely a legal obligation — it is a core commitment of zoro77 to all members. We implement multiple layers of security to keep your information safe at all times:

• 256-bit SSL encryption on all connections between users and servers
• Passwords stored in hashed form uses modern encryption algorithms — no one at Zoro77 can read your password
• Two-factor authentication (2FA) available to all accounts as an added layer of protection
• 24/7 security monitoring by a dedicated technical team to detect and respond to any threats
• Regular security audits by independent third parties to assess and improve our protection systems
• Internal access controls strictly enforced — Zoro77 staff can only access the data required for their specific role

While we take all reasonable steps to protect your data, no system in the world can guarantee absolute security. We therefore encourage you to stay vigilant by using a strong password and never sharing your login credentials with anyone.

7. Data Retention Period

Zoro77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements.

• Active account data: Retained for as long as your account is active and for a defined period following account closure
• Financial transaction records: Retained for the minimum period required by financial and compliance laws
• KYC and identity verification data: Retained for the period stipulated by anti-money laundering regulations
• Customer support communication logs: Retained for reference and service improvement purposes
• Analytics data: Typically anonymised after a set period and no longer attributable to any specific individual

When data is no longer needed and there is no legal obligation to retain it, zoro77 will securely delete or anonymise that data.

8. Your Rights as a Data Subject

You have full rights over your personal data. zoro77 is committed to respecting and facilitating the exercise of the following rights:

To exercise any of the above rights, please contact the zoro77 support team via live chat. We will process your request within 30 business days. In certain cases requiring further investigation, we will notify you of any delay and the reason for it.

9. Children's Privacy Protection

The zoro77 platform is strictly for individuals who are of age 18 years and above. We do not intentionally collect or store any personal information from individuals under the age of majority.

Should we discover that personal information belonging to a minor has been collected inadvertently, we will take immediate action to delete that information and close the relevant account. If you believe your child has registered an account on our platform, please contact us immediately.

10. Cross-Border Data Transfers

In the course of global operations, your personal data may be processed or stored on servers located outside your country. zoro77 ensures that any international data transfers are carried out with adequate safeguards and in compliance with applicable data protection laws.

We only transfer data to countries or organisations that provide an equivalent level of data protection, or where appropriate contractual safeguards have been put in place to ensure the security of your data.

11. Privacy Policy Updates

Zoro77 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or platform service improvements. Any significant changes will be communicated to members via email or in-platform notification before they take effect.

It is your responsibility to review this page periodically. The latest update date is always displayed at the top of this document. Continued use of the zoro77 platform following any Privacy Policy update constitutes acceptance of those changes.